Reduced Costs

Significantly reduce your UK salary bill by employing our overseas personnel for a fraction of the cost.

Highly Experienced

With over 10 years experience, you are assured that we have the skills to provide customer service excellence.

UK Based

As a UK based company, located in Greater Manchester, you do not have the hassle of dealing with an overseas firm.

24/7 Support

For your added peace of mind, our UK account managers are available 24/7/365 to deal with all your needs.

GET IN TOUCH TODAY TO SEE HOW MUCH YOU COULD SAVE WITH OUR OUTSOURCING SOLUTIONS

Our skills and capabilities

We are only as good as our people and we strive for customer service excellence, care, support and polite, friendly service.

PEOPLE
COMMUNICATION
CUSTOMERS
DEDICATION

INTERESTED IN HEARING MORE ABOUT HOW WE COULD ASSIST YOU?

Get In Touch Today And Trial Our Service For Free.

JOIN US TODAY
Call center team at office on the phone with headset

THE BENEFITS

As well as providing telephone representatives that are extremely versatile, polite, friendly and enthusiastic that are trained with a 'the customer is always right' approach, further benefits to our South African outsourced inbound call solutions also include:

  • Reduce Costs By Up To 70%
  • Availability Within 24 Hours
  • Flexible Terms
  • UK Managed Company

YOU COULD BE SAVING THOUSANDS OF POUNDS

What are you waiting for?

WHAT PEOPLE SAY ABOUT US

We are trusted by over 400 companies around the world

  • I have been using Consumer Links since 2014 and have now outsourced 90% of my customer services to their call centres. I have saved over a million pounds in UK salary outputs and N.I. contributions in this time.

    KENNETH MARSDEN, Marsden, Firth & Co.
  • I had a team of three staff in my small call centre in Cardiff and desperately needed to expand but was limited by budget. As a result of finding Consumer Links, suddenly I could afford to expand my team within my budget for a fraction of the cost it would in the UK.

    NORMAN EVA, Point to Point (SW)
  • Their staff are extremely polite, well informed as to my companies' products and services and very competent. We never get complaints and the management are a pleasure to deal with.

    JIM COONEY, Cooney Construction
  • Since 2015, I have streamlined my UK operation by replacing 40 personnel that had an 80% attendance rate and 3% complaint rate. I have took on over 50 personnel in South Africa and made a saving of 46%. Attendance rates are now 99% and complaints levels only 0.2%.

    SHEILA COOK, Ennis Pharmaceuticals
  • World class outsourcing company, reliable and competitive fee's. I needed a solution that was reliable and gave me peace of mind. Consumer Links have given that to me.

    MARGARET NEWTON, Vardis International
  • I have used call centres in India and the Philippines prior to trying South Africa. The customer service experience is without question in a different league in SA. I have moved all of my outbound services to Consumer Links and ceased all of my dealings in other countries.

    VIC BARNES, Caine Walker Logistics

We Guarantee To Be More Competitive Than Any Other Inbound Provider. That Is A Promise.